Your Windshield Has Just Cracked: Now What?

Your Windshield Has Just Cracked: Now What? Cracked Windshield Noticing a crack across your car’s windshield, no matter how big or small, can be a jarring experience. You may be understandably worried about what this damage will cost you to have fixed, as well as the integrity and safety of your damaged auto glass. By knowing what steps to take when dealing with a cracked windshield, however, you can have the necessary repairs done as quickly as possible and be back on the road in no time.

First Thing’s First

First, try not to panic or stress out about your windshield damage too much. Auto glass has come a long way over the past couple of decades, and it’s more resilient and durable than ever. In fact, windshields today are made up of two panes of glass, so even if you have a cracked outer pane, you’re still protected by the inner pane. Therefore, you likely don’t need to worry about the glass bursting, collapsing, or leaking water into your car if you have the necessary repairs done in a timely manner. Otherwise, the crack could spread and compromise the integrity of the glass over time. As soon as you notice your cracked auto glass, contact Anthony Volk Glass for a free, no-obligation quote. Based on your vehicle’s make and model, as well as the extent of the damage, we’ll be able to get you a better idea of the estimated cost of repair or replacement. Generally, we determine whether a damaged windshield requires total replacement based on the size of the crack and how much it has spread.

Getting Insurance Involved?

Another important step will be to determine whether you want to get your auto insurance company involved. Unfortunately, not all auto insurance policies include coverage for auto glass repair or replacement. Check with your policy to see if you have comprehensive coverage; if so, there’s a good chance that your repair will be covered without the need for a deductible payment. For total windshield replacement, on the other hand, your insurance company may require a deductible payment on your end. The best way to find out for sure is to simply contact your insurance agent. In some cases, it may make more financial sense for you to pay for the repair or replacement out-of-pocket. Should you decide to get your auto insurance company involved in your windshield crack repair, start by locating your insurance card and calling the claims number provided. Explain the situation to the claims representative, indicating that you need to file a “glass only damage” claim.

From there, the claims representative will likely ask where you would like to have the repair completed. At that point, you can let them know you’re having the repair done at Anthony Volk Glass. If needed, you can give the claims representative our shop number to help them find us in their system, which is 610-436-9727. Keep in mind that it is your right to choose where you’d like to have your windshield repair done; if they “recommend” or refer you to another repair shop, you are not required to use them. Unfortunately, a lot of auto insurance companies will try to get you to have your repairs done at a cut-rate shop where the quality of the repair could suffer. Once you’ve filed your claim, be sure to confirm your deductible with your insurance company. In some cases, there will be no deductible, so you can have the entire repair done at no cost to you!

If You Forego Insurance

If you don’t have auto glass coverage or if you decide to pay for the repair or replacement out-of-pocket, don’t forget to ask Anthony Volk Glass about our available discounts. We strive to offer the most competitive pricing when it comes to auto glass repair and replacement, and we’ll do everything we can to reduce your out-of-pocket costs and provide you with a great deal on a quality, long-lasting glass repair.

Get Your Glass Repaired!

Once you’ve settled everything with your insurance company (where applicable), all that’s left to do is to schedule your repair appointment with us. We work to make the process as simple and stress-free for you as possible, performing windshield repairs in as little as one hour. We also specialize in auto glass repair on high-end exotic vehicles, so you can rest assured that your vehicle is in good hands with our qualified, certified, and highly experienced technicians. If you’re facing a windshield crack on your vehicle, please don’t put off filing a claim with your insurance company and getting your repair appointment scheduled with us as soon as possible. The longer you wait, the more the damage could spread and potentially hinder your vision while driving. For more assistance with scheduling your auto glass repair and working with your insurance company, feel free to give us a call at (610) 436-9727. Our friendly and knowledgeable team would be happy to assist you in getting your appointment set up as soon as possible! You can also request an appointment using our convenient online form.


Anthony Volk

Anthony Volk is a third generation auto glass installer born and raised in West Chester, PA. With over 20 years of personal auto glass experience he and his team will bring that experience to you.